CUSTOMER SERVICE REPRESENTATIVE
The Customer Service Representative position is an important pivotal position assisting customers, ticket brokers and internal staff. CSR will work in all facets of the ticketing industry.
Needed skills
Manage in-bound calls regarding a wide range of issues and needs.
Assist customer and ticket brokers with issues regarding order processing.
Ensure that calls and emails received are resolved in a professional and timely manner.
Ensure compliance with all company and industry stipulations to ensure customer expectations are met.
To be successful
Outstanding communication, attention to detail and organizational skills
Ability to handle time-sensitive requests efficiently and effectively
Strong problem solving and issue resolution skills
The CSR will use a computer as part of their job. Candidates should be proficient with computer programs such as excel, email, and Microsoft Office. Ideal candidates should be outgoing, detail oriented, have a good attitude, dependable, reliable transportation, people friendly, ability to handle many tasks, and have good verbal and written communication with personal experience using various social media sites.
Candidates will perform a variety of general office and clerical tasks, answer phones, and data entry. Fluent in speaking and reading a second language such as Spanish, Portuguese, French, or German a plus. Immediate start and immediate interviews will be conducted in person.
Part time and Full-Time positions are available. We are open 7 days a week, schedule flexibility exists to work around your school schedule.
-Send resume to jobs@vegastickets.com , fax to 702-795-7863, or fill out application at 4305 S. Dean Martin Dr., Suite 125 Las Vegas, NV 89103 between 10 am - 4 pm.
VEGAS TICKETS VIP CUSTOMERS LOVE US
“Vegas Tickets absolutely rocks!! I can't believe I got to see Aerosmith front row! The team was an absolute delight to work with and I still can't believe they got me the seats of my dreams. This isn't my first time that Vegas Tickets has hooked it up and it won't be the last!! Trust your gut and go with these guys.”
“VegasTickets.com was super helpful in getting me great tickets for the Las Vegas Bowl yesterday. Roger and his team were quickly responsive to my last-minute request. The tickets arrived immediately, and the experience was seamless! Thank you Roger and your team for always coming through!”
“Roger and his team are the best of the best. I was in Vegas for work and hoped to grab a last-minute show. Not only were they able to find me a ticket, but it was 9 rows from the stage right in the center!! Absolutely incredible customer service and such a pleasure to do business with.”
“Great Customer Service and even better seats. The team at Vegas Tickets was super easy to work with and went above and beyond to deliver an awesome experience for me and my family. My son absolutely loved Monster Jam and thought the trucks were the coolest thing ever! Thanks to Vegas Tickets we had amazing seats that I couldn't find anywhere else online. I will definitely be using their services again anytime I need tickets. Thanks Vegas Tickets......You guys are awesome!”
“We planned a last-minute trip to Vegas and I was able to get seats to 2 shows that were sold out elsewhere. Great selection, decent prices and they were very helpful. I would definitely use Vegas Tickets again in the future!”
“I was looking for NFR Rodeo tickets last minute and also wanted to see George Strait same weekend. Could not find any good seats online. Would never trust a scalper with possible fake tickets.
Heard about Vegas Tickets. Called them. Wow! I was thrilled to be able get great seats for NFR and sat Front row for George Strait. I don’t know how they do it, but all tickets were valid, and we had the greatest time. Will definitely use them again and refer my friends.”
“Vegas Tickets absolutely rocks!! I can't believe I got to see Aerosmith front row! The team was an absolute delight to work with and I still can't believe they got me the seats of my dreams. This isn't my first time that Vegas Tickets has hooked it up and it won't be the last!! Trust your gut and go with these guys.”
“VegasTickets.com was super helpful in getting me great tickets for the Las Vegas Bowl yesterday. Roger and his team were quickly responsive to my last-minute request. The tickets arrived immediately, and the experience was seamless! Thank you Roger and your team for always coming through!”
“Roger and his team are the best of the best. I was in Vegas for work and hoped to grab a last-minute show. Not only were they able to find me a ticket, but it was 9 rows from the stage right in the center!! Absolutely incredible customer service and such a pleasure to do business with.”
“Great Customer Service and even better seats. The team at Vegas Tickets was super easy to work with and went above and beyond to deliver an awesome experience for me and my family. My son absolutely loved Monster Jam and thought the trucks were the coolest thing ever! Thanks to Vegas Tickets we had amazing seats that I couldn't find anywhere else online. I will definitely be using their services again anytime I need tickets. Thanks Vegas Tickets......You guys are awesome!”
“We planned a last-minute trip to Vegas and I was able to get seats to 2 shows that were sold out elsewhere. Great selection, decent prices and they were very helpful. I would definitely use Vegas Tickets again in the future!”
“I was looking for NFR Rodeo tickets last minute and also wanted to see George Strait same weekend. Could not find any good seats online. Would never trust a scalper with possible fake tickets.
Heard about Vegas Tickets. Called them. Wow! I was thrilled to be able get great seats for NFR and sat Front row for George Strait. I don’t know how they do it, but all tickets were valid, and we had the greatest time. Will definitely use them again and refer my friends.”
